Imaging Production Supervisor


At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Our team in Chattanooga, TN is looking to hire a qualified Imaging Supervisor to join our company!

Job Summary :

The Imaging Operations Supervisor o versees the day-to-day projects within the mailroom operations. They resolve issues, adhere to the mailroom's standards, monitor timelines and results.


  • Competitive Salary : 50,000 - 55,000/YR.
  • Annual Incentive Bonus
  • Paid Vacation/ Time Off
  • Excellent benefits package ( medical, life vision, dental insurance, 401k plan, etc.)
  • Opportunities for Career Advancement

Job Duties:

  • Provide daily direction to employees in order to accomplish projects.
  • Manage project timelines, quality and outcome of Customers orders.
  • Lead, mentor, cross train and provide accountable standards and measures to the department employees.
  • Research and resolve customer issues, modify work procedures as needed to meet customer demand.
  • Ability to assist in the invoicing process.

Job Requirements :

  • Previous supervisory experience is required, ability to manage a team of 8-12 employees
  • Required Work Experience: 3 to 5 years ' experience in a similar field (Imaging or Mortgage/Document Processing)
  • Mail Room and Sorting Experience
  • Medical Insurance Claim Processing Experience
  • Ability to pass a background check
  • Education: High school diploma is required, college degree is preferred.

Job Skills and Knowledge

  • Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skill
  • Good Computer Knowledge
  • Excellent leadership skills
  • Excellent communication skills


Category: Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0058662

LeadFlex Job ID: 49356

External ID: J0058662

ATS Tracking ID: 6615

Vendor ID: 6615

Post Date: 05/15/2023

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