Release of Information Manager


At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.


At Iron Mountain, our RELEASE OF INFORMATION MANAGER safeguard what our customers value most, from the everyday to the extraordinary. Here, you’ll be part of a dedicated workforce in a global company that celebrates the skills you bring for the benefit of our customers and each other. Read on to see if you may be a good fit in helping Iron Mountain Climb Higher.


*Competitive Pay and Benefits Package

*20% Bonus

*401K w/ Company Match

*Employee Stock Purchasing Program

*Referral Bonuses

*Tuition Reimbursement

*2 Weeks Paid Vacation, 7 Paid Holidays

*Medical, Dental, Vision Benefits available immediately

PAY: $90,000.00 + Annually (based on experience)

SCHEDULE: Monday - Friday 9:00am - 6:00pm

LOCATION: 3000 2nd Avenue South, Birmingham AL 35233


*Manage and monitor release of information workflow: adherence to policy and procedures to safeguard and protect patient privacy and protected health information.

*Analyze and maintain departmental service quality: including adherence to customer service level agreements, and compliance with state and federal regulations/HIPPA Regulation.

*Develop written goals and objectives: training, performance management and career development plans for Release of Information resources. Assess and define department training needs and participate in cross training, on-the-job training and new hire training.Administer HR policies including disciplinary action.Develop and monitor individual performance plans. Conduct annual performance appraisals.

*Compile department financial data: Release of Information metrics and communicate results. Investigate and solve questionable data/reporting. Recommend solutions and changes for improving district(s) financial performance. Work with Release of Information Manager on managing budget and expenses.

*Build external/ internal relationships: (Operations, Customer Service, Sales and Account Management) and external (customer) relationships through exceptional problem solving, ownership, and follow-through.

*Perform other duties as assigned.


*Associate’s or Bachelor’s Degree or equivalent experience required. R.H.I.T. credentials required.

*A minimum of 5 years of health information management, service industry or healthcare experience required.

*A minimum of 5 years supervisory experience required.

*Experience with managing human resources; developing and administering budgets; developing and administering processes; familiarity with electronic medical records and other automated systems within HIM; customer service oriented

*Familiarity with complex organizations and matrix management .

*Strong organizational and interpersonal skills; attention to detail and the ability to multitask.


Category: Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0060646

LeadFlex Job ID: 66529

External ID: J0060646

ATS Tracking ID: 6615

Vendor ID: 6615

Post Date: 05/15/2023

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