At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is hiring Mortgage Solutions Specialist II who are passionate about meeting goals and individual metrics while processing financial documents in a fast pace environment. This role gives you an opportunity to help drive customer a customer obsessed culture while working with a collaborative team.
The Mortgage Solutions Specialist II should have a strong acumen in mortgage document preparation and certification along with knowledge of Fannie Mae, Freddie Mac and Ginnie Mae guidelines. They embrace a collaborative team environment in a fast paced, customer obsessed culture that brings customer delight.
The ideal candidate for this role must be able to manage a high volume workload and deliver on customer KPI’s and Goals. They enjoy working at a fast pace while researching and resolving customer issues. They have excellent PC and keyboarding skills and have a high level of attention to detail. They also enjoy repetitive work and sitting at a workstation 80% of the day.
What’s in it for YOU?
Shifts: 1st only
Hourly pay- $15hr - $17hr + overtime
Benefits day (1) of employment (After Conversion)2 weeks paid vacation, 7 paid holidays (After Conversion)
Sick/personal time (After Conversion)
Other benefits as listed below (After Conversion)
Mortgage Solutions Specialist II Responsibilities:
Accurately processing financial documents
Consistently meet/exceed customer service level standards and metrics
Cross train employees or provide new hire training as needed
Effective communication with peers and leaders
Basic verbal and written communication
Strong organizational and time management
Critical thinking and problem solving
Excellent PC and keyboarding
Ability to move quickly/accurately with hands while multi-tasking
Minimum education- HS Diploma/GED
Preferred education- 2YR degree
Minimum experience 3-6 months
Preferred experience 1+yrs
Benefits: (1yr. Casual/Contract-to-Perm with these benefits upon conversion)
EAP- Employee Assistance Program
Quarterly Performance Bonus
Competitive Benefits Package401K w/ Company Match
Employee Stock Purchasing Program
HAS/FSA savings accounts
Life and AD&D Insurance
Short-term and Long-term disability coverage options
Medical, Dental, Vision Benefits available immediately
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
LeadFlex Job ID: 257623
External ID: J0046883X
ATS Tracking ID: 6615
Vendor ID: 6615
Post Date: 11/15/2023