Operations Manager

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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Operations Manager (OM) is responsible for managing the entire warehouse area including OPS, Shipping, Receiving, Inquiry and Custom Assembly. The OM insures that all orders are processed within client’s guidelines. The OM is responsible for training all new logistics employees. The OM is also responsible for all logistics processes and meeting the goals and objectives of the Facility. The Operations Manager reports to the Managing Director.

  • Relocation assistance may be available discuss with Manager.

WHAT’S IN IT FOR YOU?

  • FULL BENEFITS – 1st Day of Employment
  • Competitive Pay with Annual Merit Increases
  • 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay
  • 401 K (with company match) & Employee Stock Purchase Program
  • Company Paid Uniforms & Safety Footwear
  • Tuition Reimbursement
  • Eligible for annual bonus target of 15%

PAY: Annual salary $105,000 - $118,000 (Paid biweekly)

SCHEDULE: Monday - Friday (Weekends as needed)

HOURS: 8:00 AM - 5:00 PM (Expect to be on-call)

LOCATION: 415 Brick Church Park Drive Nashville, TN 37207

RESPONSIBILITIES:

  • Responsible for the efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control.
  • Establish production processes and continuously measure performance.
  • Manage workload to meet workloads, goals, and guidelines consistent with the Facility’s profit objectives.
  • Continuously review areas of responsibility to increase productivity and improve efficiency.
  • Ensure all work is performed by the specified turnaround time (standard is 99.8% on time).
  • Responsible for employee safety, security of the building, equipment, and grounds.
  • Responsible for the efficient allocation and utilization of manpower, equipment, and resources.
  • Communicate and interact with employees to optimize task performance while maintaining a high level of morale.
  • Ensure that measurable “standards & expectations” for each position in departments are written and updated frequently.
  • Train employees in key job skills.
  • Provide leadership to the team, set a personal example for others to emulate.
  • Keep all commitments, operate with integrity, and promote “open book” management style.
  • Have the Facility pass the corporate audits twice per year.
  • Travel 50% of the time to neighboring territories, will receive mileage reimbursement.

REQUIREMENTS:

  • Bachelor’s degree preferred or eight to ten years of experience in fulfillment
  • Efficient with mathematical calculations
  • Ability to communicate thoughts clearly and professionally, both verbally and in writing
  • Proficient in reading, writing, and speaking English
  • Proven work experience in team-oriented, participative management environment
  • . Able to create queries and generate reports from the database
  • Proficient in the use of third-party software and systems used in the operations environment
  • Experience in leading, motivating, and training employees
  • Standing, walking, talking on phone to clients, typing on a computer for eight hours

There is so much more, but enough about us.

We can’t wait to hear about YOU! Apply today.

Join us at the Mountain where culture and values are practiced and respected every day.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

Applicants selected for this position must meet eligibility requirements for access to customer information regulated by the ITAR. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.

Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0071402

LeadFlex Job ID: 265203

External ID: J0071402

ATS Tracking ID: 6615

Vendor ID: 6615

Post Date: 04/15/2024

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