Release of Information Manager


At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.


At Iron Mountain, our RELEASE OF INFORMATION MANAGER safeguard what our customers value most, from the everyday to the extraordinary. Here, you’ll be part of a dedicated workforce in a global company that celebrates the skills you bring for the benefit of our customers and each other. Read on to see if you may be a good fit in helping Iron Mountain Climb Higher.


*Competitive Pay and Benefits Package

*10% Bonus

*401K w/ Company Match

*Employee Stock Purchasing Program

*Referral Bonuses

*Tuition Reimbursement

*2 Weeks Paid Vacation, 7 Paid Holidays

*Medical, Dental, Vision Benefits available immediately

PAY: $90,000.00 + Annually (based on experience)

SCHEDULE: Monday - Friday 9:00am - 6:00pm

LOCATION: 3000 2nd Avenue South, Birmingham AL 35233


*Manage and monitor release of information workflow: adherence to policy and procedures to safeguard and protect patient privacy and protected health information.

*Analyze and maintain departmental service quality: including adherence to customer service level agreements, and compliance with state and federal regulations/HIPPA Regulation.

*Develop written goals and objectives: training, performance management and career development plans for Release of Information resources. Assess and define department training needs and participate in cross training, on-the-job training and new hire training. Administer HR policies including disciplinary action. Develop and monitor individual performance plans. Conduct annual performance appraisals.

*Compile department financial data: Release of Information metrics and communicate results. Investigate and solve questionable data/reporting. Recommend solutions and changes for improving district(s) financial performance. Work with Release of Information Manager on managing budget and expenses.

*Build external/ internal relationships: (Operations, Customer Service, Sales and Account Management) and external (customer) relationships through exceptional problem solving, ownership, and follow-through.

*Perform other duties as assigned.


*Associate’s or Bachelor’s Degree or equivalent experience required. R.H.I.T. credentials required.

*A minimum of 5 years of health information management, service industry or healthcare experience required.

*A minimum of 5 years supervisory experience required.

*Experience with managing human resources; developing and administering budgets; developing and administering processes; familiarity with electronic medical records and other automated systems within HIM; customer service oriented

*Familiarity with complex organizations and matrix management.

*Strong organizational and interpersonal skills; attention to detail and the ability to multitask.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0074323

LeadFlex Job ID: 267898

External ID: J0074323

ATS Tracking ID: 6615

Vendor ID: 6615

Post Date: 05/15/2024

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