Special Project Coordinator


At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

A Warehouse Record Center- Special Project Coordinator Under direct supervision, oversees a small project or phases of a large project. Must be familiar with the system scope and project objectives, as well as each team member's role and function to coordinate the team's activities effectively. Communicate regarding the status of projects and assignments.


  • FULL BENEFITS – 1st Day of Employment
  • Competitive Pay with Annual Merit Increases
  • 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay
  • 401 K (with company match) & Employee Stock Purchase Program
  • Company Paid Uniforms & Safety Footwear
  • Tuition Reimbursement

PAY: Starting at $23.50/HR DOE (Paid biweekly)

SCHEDULE: Monday - Friday

HOURS: 8:30 AM - 5:00 PM

LOCATION: 5255 International Dr, Cudahy, WI 53110

TRAVEL REQUIRED : 90% travel and 50% overnight stay to off site location as needed. ** Hotel and food accommodations will be provided by corporate pay card and mileage reimbursement is $.65 on the mile.


  • Coordination with multiple internal and external groups/Departments
  • Ensures projects are completed according to the signed SOW
  • Manages project deliverables and progress through continuous communication with project members
  • Remains aware of any potential problems and works to mitigate any risks
  • While not on a project will be required to work in market operations
  • Responsible for executing services requested by the clients in Iron Mountain facilities within the district.
  • Responsible for the workflow coordination of a team of record center specialists by defining and assigning daily work duties. Responsible for productivity, quality and completion of daily work assigned.
  • Assist in procedural training of new Record Center Specialists.
  • Individual and team responsibility for customer transactions
  • Process all incoming orders including, scanning carton barcodes and locations, storing items in record center, downloading scanned information, investigating and resolving all exceptions and closing the order in SafekeeperPlus.
  • Process retrieval orders including pulling the items, verifying item, closing service order on SafekeeperPlus manifesting all orders and preparing for shipment to customer
  • Process all destruction including pulling required material, verifying it for accuracy, preparing it for destruction, investigating and resolving all exceptions.
  • Research and resolve discrepancies encountered during above processes and communicate difficult issues or problems to supervisor
  • Prepare and process all record center paperwork necessary to accomplish the above processes
  • Observe and enforce all safety procedures and report safety issues
  • Perform other duties as assigned


  • Solid communication skills
  • Proficient with oral and written communication
  • Responsive to customer needs
  • Successful adapting to change
  • Demonstrates professionalism
  • Effective time & prioritization management
  • Ability to demonstrate creative thinking
  • Ability to develop relationships
  • Ability to work within and lead a team
  • Strong willingness to learn new technologies, dive into challenges, and take direction
  • Active participation in the development, support, and maintenance of all aspects of security practices within their area of responsibility
  • High School education with 1 to 3 years' experience in a service industry with 1 year at a senior level
  • Attention to detail, ability to read and write, professional communication skills
  • Ability to coordinate work and set-up workflow priorities
  • Strong organizational skills
  • Ability to understand and execute instruction and perform routine problem solving.
  • Ability to work the shifts provided based on the volume dictated by our business
  • Ability to handle physical work which includes lifting and carrying an average of 40 -70 pounds
  • Ability to work in a dusty environment, fast paced, environment is not climate controlled
  • Able to work overtime as required

Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0075106

LeadFlex Job ID: 268918

External ID: J0075106

ATS Tracking ID: 6615

Vendor ID: 6615

Post Date: 06/15/2024

Quick App